FAQ

To register to “Bid” or “Buy Now”, you can follow these steps:

1. Sign up: Click on the “Register” button and create a username and password to set up your account.

2. Return to PROmanagerepo, LLC: Once you have created your account, return to the PROmanagerepo, LLC website.

3. Register to “Bid” or “Buy Now”: Upon your return to the website, you will be prompted to complete the registration process to become eligible to “Bid” or “Buy Now” on the available items.

After completing these steps, you should be all set to start “Bid” or “Buy Now” on the platform. If you encounter any issues during the registration process, you can reach out to the PROmanagerepo, LLC support team for assistance.

To place a “Bid” or “Buy Now”, first ensure that you have successfully registered on the platform. Once registered and logged in, you can navigate to the vehicle listing page and click on the “Bid” icon. You will then be prompted to enter your “Bid” or “Buy Now” amount.

Buyer Offers Viewable to Other Buyers?
No, the amount for offers and/or counter offers is not displayed, and the best offer will win at the end of the auction. Making sure you’re offering a competitive price is the key to successfully winning the auction.

Yes, the auction displays the bid amount, and the best offer will win at the end. Making sure you’re offering a competitive price is the key to successfully winning the auction.

All “Offers” or “Buy Now” on PROmanagerepo, LLC are in United States Dollars (USD), regardless of the location of the vehicle being auctioned. This includes vehicles sold in Canada, where the “Offers” currency remains in USD.

Yes, you can “Bid” or “Buy Now” on vehicles even if you reside outside the United States or Canada. However, it’s essential to be aware of the following considerations:
1. Payment: As a buyer located outside the U.S. or Canada, you are required to promptly pay the full amount for the vehicle following the close of the auction, just like any other buyer.
2. Additional Responsibilities: Any logistics, import fees, transportation costs, legal dues, and other requirements related to exporting/importing the vehicle are entirely the buyer’s responsibility.
3. Preparations: It’s important to ensure that you have thoroughly researched and are fully prepared with all necessary arrangements, including transportation logistics and import regulations, before placing a “Bid” or “Buy Now”. The close of the auction is not the time to begin researching these requirements.
By being well-prepared and informed about these rules and responsibilities, you can proceed with confidence when “Bid” or “Buy Now” on vehicles from outside the U.S. or Canada.

It’s important to note that the request for a driver’s license or other forms of identification is typically made by financial institutions and other entities to comply with KYC (know your customer) regulations. These regulations are mandated by law to establish the legitimacy of a customer’s identity and to identify potential risk factors. KYC procedures are designed to prevent identity theft, money laundering, financial fraud, terrorism financing, and other financial crimes. In the United States, the USA Patriot Act of 2001 mandated that KYC become mandatory for all financial institutions.

Given that the assets have liens on the title and the lien will only be released after the payment is received, arranging financing for the purchase of these assets may not be feasible. It’s important to be aware of this limitation when considering the purchase and to plan accordingly for the full payment of the asset. If you have any further questions or need assistance with alternative payment options, please feel free to ask.

In this case, if you’re interested in purchasing a vehicle, it’s important to carefully review all available information, including photos and detailed descriptions of the vehicle, before placing a “Bid” or “Buy Now” or purchasing it. As the company does not have a showroom or inspection facility, the decision to purchase will need to be based on the provided information and any additional details that can be obtained through communication with the seller. Additionally, the delivery process, as mentioned, will start in 48-72 hours after the payment is confirmed, and the vehicle will be delivered to your specified location.

The vehicles are located across the country. As a repossession company, we do not have a physical showroom or inspection facility. Therefore, all sales and transactions are conducted based on delivery arrangements.

We exclusively accept payment via bank wire transfer. We do not accept PayPal or credit cards as forms of payment.

If you’re not satisfied with your vehicle purchase, you have the option to return it within 14 days. Upon the return, your payment will be fully refunded within 48-72 hours, and delivery charges will be waived.